Privacy policy

Kizer Pharmacy LLC

Last updated: 07/15/2025 

Kizer Pharmacy LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kizer Pharmacy LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. 

1. Personal Information We Collect or Process 

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: 

  • Contact details including your name, address, billing address, shipping address, phone number, and email address. 

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. 

  • Account information including your username, password, security questions, preferences and settings. 

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. 

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. 

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. 

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

2. Personal Information Sources 

We may collect personal information from the following sources: 

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; 

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; 

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties. 

3. How We Use Your Personal Information 

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: 

  • Provide, Tailor, and Improve the Services. 

  • Marketing and Advertising. 

  • Security and Fraud Prevention. 

  • Communicating with You. 

  • Legal Reasons. 

4. How We Disclose Personal Information 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, such as: 

  • With Shopify, vendors and other third parties who perform services on our behalf.
    With business and marketing partners to provide marketing services and advertise to you.

  • When you direct, request us or otherwise consent to our disclosure. 

  • With our affiliates or within our corporate group.

  • In connection with business transactions or legal obligations.

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal. 

6. Third Party Websites and Links 

The Services may contain links to websites or platforms not operated by us. Please review the privacy practices of those third-party sites before sharing information. Our inclusion of links does not imply endorsement. 

7. Use of Cookies and Tracking Technologies 

We use cookies and similar technologies, including pixels and tracking scripts, to enhance your browsing experience, analyze usage patterns, and deliver personalized advertisements. These technologies may collect information such as your IP address, device type, browser type, pages viewed, and links clicked. 

Specifically, we use: 

  • Google Analytics to understand site traffic and visitor behavior. 

  • Meta/Facebook Pixel to deliver tailored advertisements and track conversions.

  • Microsoft Clarity to gather aggregated behavioral data (e.g. clicks, scrolls, heatmaps). 

Some cookies are essential for site functionality, while others are used for performance or marketing purposes. By continuing to use the Services, you consent to our use of cookies unless you disable them in your browser settings. You may also adjust your cookie preferences via third-party ad settings on platforms like Facebook Ad Settings or Google Ads Settings. 

8. Security and Retention of Your Information 

Security Measures 

We take reasonable and industrystandard precautions to protect your personal information: 

  • Our website is fully encrypted with HTTPS and a valid SSL certificate.
    All sensitive data (e.g. payment details) is transmitted securely using encryption and processed via PCIcompliant third parties, such as Shopify Payments.

  • We do not store full credit card information or protected health information (PHI) in our systems. 

Please remember: no method of transmission over the internet or electronic storage is completely secure. If you believe your information may have been compromised, please contact us immediately. 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

  • Customer account information and purchase history may be stored indefinitely in secure systems, unless you submit a valid deletion request. 

  • Currently, we do not have an automated or recurring process for data deletion or archival, but we will respond to individual data management requests as described below. 

9. Your Rights and Choices 

Depending on where you reside, you may have certain rights regarding your personal information. While these rights may vary by jurisdiction and are not absolute, they may include:

  • Right to Access / Know 

  • Right to Correct 

  • Right to Delete 

  • Right to Portability 

  • Right to Opt-Out of Targeted Advertising 

  • Right to Manage Communication Preferences 

To exercise any of these rights, contact us at [inset business contact email] or by mail at our address listed below. We do not currently offer a self-service portal for data requests. 

We may need to verify your identity before processing requests. If you use an authorized agent, we may request written permission and direct verification. 

10. Sale or Sharing of Personal Information & Advertising Preferences

  • We do not sell your personal information for monetary value.

  • We do share limited data with advertising partners (e.g. Meta/Facebook) to serve relevant ads based on your interactions with our Services. 

Please note: We do not currently honor Global Privacy Control (GPC) or Do Not Track (DNT)

signals. We also do not provide a “Do Not Sell or Share My Info” link on the website. However, you may request to opt out of targeted advertising by contacting us via email or adjusting settings on ad platforms such as Facebook or Google. Browser extensions such as YourAdChoices may also be used. 

11. Children’s Privacy 

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from children. If you believe we have collected a child's data, please contact us. 

12. International Transfers 

We may transfer, store, and process your personal information outside of your home country, including in jurisdictions that may not offer the same level of data protection. When applicable, we use recognized safeguards such as Standard Contractual Clauses. 

13. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do: 

  • We will post the revised Privacy Policy on this website. 

  • We will update the “Last updated” date at the top of this document. 

  • We will provide notice of material changes as required by applicable law (e.g. via email or site banner). 

14. Shopify-Specific Disclosures 

Hosting platform: 

Our storefront is built and hosted on Shopify Inc. (“Shopify”). When you interact with the site, certain data (device identifiers, order details, IP address) is automatically shared with Shopify so it can (a) operate the storefront, (b) process payments, and (c) protect both you and us from fraud. For details, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal. 

Automated fraud screening: 

Shopify uses automated decision-making (risk-scoring algorithms) to flag transactions that might

be fraudulent. The process has no legal or similarly significant effect on you; flagged orders are reviewed manually by our team before any action is taken. 

Cookies & similar tech: 

In addition to the cookies already described above, Shopify sets the following categories: 

  • Strictly-necessary cookies – enable core site and checkout functions.

  • Performance cookies – collect anonymous analytics (e.g., Google Analytics).

  • Advertising cookies – help us and partners such as Meta deliver relevant ads.

  • Social-media/content cookies – allow you to share pages or embed content. 

You can opt out or adjust preferences at any time in your browser or via our on-site cookie banner powered by Shopify’s Customer Privacy settings. 

No PHI stored in Shopify: 

We do not transmit or store Protected Health Information (“PHI”) in Shopify. Any PHI you provide offline or through other secure channels is governed solely by our separate HIPAA Notice of Privacy Practices and related Business-Associate Agreements. 

Exercising your rights: 

To access, correct, delete, or export data held by Shopify on our behalf, submit a request through the Shopify Privacy Portal or email us at info@kizerpharmacy.com

Contact 

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your data rights, please contact us at: 

Business Name:
Address: 1117 S. Miles Ave., Suite 1 Union City, TN 38261

Email: info@kizerpharmacy.com